Contact Us
If you have any questions or suggestions, don’t hesitate to contact us-- we would love to hear from you!
Our working hours：Monday to Friday, 9:00-18:30 (GMT+8:00)
Please note that our customer representative response maybe will delay due to the holidays and weekends.
You can contact us by the following ways:
- The Chat Button: It floats on the right side of the page, click it and open the chat window. If the customer service is online, we will reply you immediately. If the customer service is offline when it is non-working time, you will get a ticket, and we will reply you by email within 24 hours.
- Email: We will attempt to respond email as quickly as we can, in general within 2 working days. You can contact us by the blew email address: salam@my-dina.com ;
- Facebook Group: Joining our Facebook Group is also a great way to connect with us. You can post in the group and our administrator will reply to you in time.
Our Address:
Company Name: Mydina Technology Co., Ltd
Address: A516, Suojia Technology Park, Hangcheng Street, Bao'an District, Shenzhen, China
Tips:
1.We will usually reply to your live chat message within 24 hours, and will reply to your email within 48 hours.
2.In order for us to assist you more efficiently, please clearly describe your problem and provide the order number, relevant photos or videos.